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Account Information
Shipping Address
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ACCOUNTS:
We deliver to all worldwide customers. Everyone is welcome.
An account with Supertackle.info enables us to manage our processing.
We do not store credit card information or deploy spam emails.
We will occasionally telephone customers to verify orders or addresses.
Your account information is editable whilst logged in, located in the upper right account panel.
Once you create an account you should be able to login within a few minutes.


TRUSTING PAYMENT METHODS:
The Supertackle shopping basket invoice always finalizes on the secure https Paypal page.
Paypal is our choice of money transactions, they offer many methods to payment.
We accept credit cards through our Paypal account only.
If you prefer a different method of payment, or have a trust issue, please give us a call.

ACCOUNT & BASKET LOADING ERRORS:
If you are trying to login to the website, please give it a few seconds to load.
The website will drop your basket session if you leave it idling for 1 hour or thereabouts with no activity.
If you have multiple browser tabs open, close all but 1.
If you are browsing using Internet Explorer, it may fail, that software is unstable.
If you were surfing our website prior to logging in, clearing your browser is recommended.
If you are on a handheld device, it may not work on this website.

WE CAN TAKE YOUR ORDER OVER THE PHONE OR VIA EMAIL:
Create an account or phone us to establish an account for you.
Then contact us via email or phone to place an order.
We are here from 10 am to 11 pm Pacific Standard Time. 250 716 1982

ACCOUNT MAINTENANCE:
Your account on this website, maintains a history of items and invoices.
Through your account you have the ability to cancel a basket session or unpaid order.
Please feel free to practice with basket sessions and cancel them as required.
Canceling an order is not a method of refund if you already completed a payment.
All Paypal refunds will require direct contact with us within our hours of operation.

SHIPPING - PROCESSING:
The item quantities on our website are accurate, we have a warehouse.
Orders are processed within 24 hours.
Shipping is through Canada Post but we will use other methods of your choice.


B2B WHOLESALE ACCOUNT APPLICATION.
Wholesale accounts are available to qualified retail outlets worldwide.
We support tackle shops, secondary manufacturers, marinas, charter boats & commercial fishermen.
Jobber accounts are also available to people that work in the fishing industry

Call center logo

Phone in an order or pay with a credit card.
Tel: 1-250-716-1982
10:00 am - 9:00 pm Pacific Standard Time - 7 days a week
588 Rosehill St. Nanaimo BC, Canada V9S 1E6
Shop open by appointment (Call us)
supertacklefishing@gmail.com

Shipping Policy